Last updated: April 10, 2026
GreasetrapLocator.com offers paid listing subscriptions to grease trap service operators. This Refund Policy explains your rights when purchasing a paid listing on our directory.
30-Day Money-Back Guarantee
We stand behind our directory. If you are not fully satisfied with your paid listing for any reason, you may request a complete refund within 30 calendar days of your original purchase date. No questions asked.
The 30-day window begins on the date your payment is processed. This guarantee applies to new subscriptions and is available once per business listing.
How to Request a Refund
- Email [email protected] with the subject line: Refund Request — [Your Business Name]
- Include the business name and the email address used at checkout
- We will acknowledge your request within 1 business day
- Approved refunds are processed within 5–7 business days to your original payment method
After the 30-Day Period
Refunds are not available after the 30-day guarantee window has passed. All subscription fees for the current annual billing period are non-refundable after day 30, including:
- Partial months or remaining time on an annual subscription
- Listings that have been active and receiving traffic in the directory
- Upgraded or enhanced listing tiers
Cancellations
You may cancel your subscription at any time by emailing [email protected]. Upon confirmed cancellation:
- Your listing will remain active and visible in the directory through the end of your current paid billing period
- No future charges will be made after your cancellation is confirmed
- No prorated refund is issued for time remaining in the current billing period, except within the initial 30-day guarantee window
Automatic Renewal
Paid listings renew automatically on an annual basis on the anniversary of your original purchase date. A renewal notice will be sent to the email address on file before your billing date. To prevent automatic renewal, cancel by emailing [email protected] before your renewal date.
Contact
For any refund or billing questions, contact us at [email protected]. We respond within 1 business day, Monday through Friday.
This policy applies to paid listing subscriptions on GreasetrapLocator.com. See also our Terms of Service.