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Accessibility Statement

Our commitment

Grease Trap Locator is committed to making this directory accessible to operators, facility managers, and the public — including users in every Canadian province and US state — regardless of ability or assistive technology. We treat accessibility as part of how the product is built, not an afterthought.

Standard

We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This standard is referenced by:

  • United States: Title III of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act
  • Canada — Ontario: Accessibility for Ontarians with Disabilities Act (AODA), Integrated Accessibility Standards Regulation (Regulation 191/11), which mandates WCAG 2.0 Level AA for public-facing websites
  • Canada — other provinces: Accessibility for Manitobans Act, Nova Scotia Accessibility Act, Accessible British Columbia Act, Newfoundland & Labrador Accessibility Act, and Quebec’s framework under the Loi assurant l’exercice des droits des personnes handicapées
  • Canada — federal: Accessible Canada Act (ACA), applicable to federally-regulated entities
  • Cross-Canada: Provincial human rights codes, which prohibit discrimination on the basis of disability

What we’ve done

We audit the live site against WCAG 2.1 AA using a combination of automated tooling (axe-core), manual structural checks, and mobile-specific verification at multiple viewport widths (320, 360, 390, 414, 768, and 1024+ pixels). The most recent audit-and-fix cycle was completed April 27, 2026.

Specific accessibility features in place:

  • Keyboard navigation — every interactive element is reachable and operable with the keyboard alone, including the mobile menu (Tab to open, Enter to expand, Esc to close, focus returns to trigger).
  • Skip link — “Skip to main content” is the first focusable element on every page.
  • Single, semantic landmarks — one main, one header, one footer per page, with consistent ARIA roles.
  • Form labels and hints — every form field has an associated label, and inputs use inputmode and autocomplete attributes to give assistive tech and mobile keyboards the right hints.
  • Mobile-zoom safe — form inputs render at 16 pixels or larger to prevent iOS Safari from auto-zooming on focus.
  • Anchor scroll offset — in-page links account for the sticky header so target content is not hidden behind it.
  • Color contrast — body text and standard UI elements meet the WCAG 2.1 AA 4.5:1 minimum. Large headings and bold call-to-action buttons meet the AA-Large 3:1 threshold (see Known Exceptions below).
  • Touch targets — interactive controls meet the WCAG 2.5.5 24-by-24 pixel target-size minimum, with documented inline-text and third-party-content exemptions.

Known exceptions

We document the two areas where we have not lifted to standard AA contrast and the rationale:

  1. Brand-orange call-to-action buttons render white text on #C87533 (3.47:1 measured contrast). All such buttons render at 18 pixels or larger with bold weight, which qualifies as “large text” under WCAG 2.1 SC 1.4.3 — the applicable threshold is 3:1, which the buttons exceed. This is conformant with AA, not a gap.
  2. The “Locator” word in our logo falls below 4.5:1 on its background. Per WCAG 2.1 SC 1.4.3, text that is part of a logo or brand name has no contrast requirement.

Third-party content

Some elements on the site are provided by third parties and rendered inside their own frames:

  • Cloudflare Turnstile — bot-protection challenge on forms.
  • Square — payment processing for Preferred Provider listings.
  • Leaflet / OpenStreetMap — interactive maps on listing pages.

We have configured these integrations to be as accessible as their providers allow, but their internal interfaces are outside our direct control. If a third-party widget is preventing you from completing a task, please contact us using the channel below — we will work with you to provide an alternative.

Ongoing work

Accessibility is not a one-time project. We re-run the full audit suite on every major site change, track findings in a versioned log, and prioritize remediation by user impact. Open items are tracked internally and addressed in scheduled iterations.

Feedback and how to report a barrier

If you encounter an accessibility barrier on greasetraplocator.com — anything that prevents you from finding a service provider, claiming a listing, or submitting a quote request — please tell us. We treat accessibility reports as priority issues.

  • Email: [email protected]
  • Subject line: “Accessibility — [page or feature]”
  • Please include: the page URL, what you were trying to do, the assistive technology and browser/operating system you were using (if any), and a description of what went wrong.

We respond to accessibility reports within 2 business days and aim to resolve confirmed issues within 10 business days, or provide a documented timeline if the fix requires a larger change.

Formal compliance

If you believe we have failed to provide an accessible experience and our response has not resolved your concern, you can file a formal complaint with:

  • United States: U.S. Department of Justice, Civil Rights Division — ada.gov/file-a-complaint
  • Ontario (AODA matters): Accessibility Directorate of Ontario — ontario.ca/page/accessibility-laws, or the Human Rights Tribunal of Ontario — sjto.gov.on.ca/hrto
  • Other Canadian provinces: the provincial human rights commission or accessibility body for your jurisdiction (e.g., BC Human Rights Tribunal, Manitoba Human Rights Commission, Commission des droits de la personne et des droits de la jeunesse for Quebec)
  • Canada — federal entities: Accessibility Commissioner — accessibilitycommissioner.ca

Date

This statement was last reviewed and updated on April 27, 2026.

Énoncé d’accessibilité (Français)

Grease Trap Locator s’engage à offrir un site Web accessible à tous les utilisateurs, y compris les personnes handicapées. Nous visons la conformité aux Règles pour l’accessibilité des contenus Web (WCAG) 2.1, niveau AA, telles que référencées par les législations en matière d’accessibilité au Canada et aux États-Unis.

Pour signaler un obstacle d’accessibilité ou demander de l’assistance en français :

  • Courriel : [email protected]
  • Objet du message : « Accessibilité — [page ou fonctionnalité] »
  • Veuillez inclure : l’URL de la page, ce que vous tentiez de faire, la technologie d’assistance et le navigateur/système utilisés (le cas échéant), et une description du problème rencontré.

Nous répondons aux demandes d’accessibilité dans un délai de 2 jours ouvrables. Notre équipe répond en français ou en anglais selon votre préférence.

Pour porter plainte officiellement au Québec, vous pouvez communiquer avec :

  • Commission des droits de la personne et des droits de la jeunesse — cdpdj.qc.ca
  • Office des personnes handicapées du Québec — ophq.gouv.qc.ca

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